Shipping policy
Last Updated: August 15, 2026
At AXVwell we want the delivery side of your order to be as clear as the product itself. Shipping is free on every order within the United States.
Shipping Locations
We ship within the United States only. We do not ship internationally at this time, and orders cannot be placed for delivery outside the United States.
Delivery Times
- Order cutoff time: 3:00 PM Mountain Time. Orders placed after this time are processed the next business day, which can add one day to the estimate.
- Order handling time: 1 to 2 business days, Monday to Friday. Once your order is processed it is handed to one of our trusted carriers.
- Transit time: 5 to 7 business days, Monday to Friday.
- Estimated delivery time: 6 to 9 business days.
Delivery times are estimates and can vary for reasons outside our control.
Carrier Services
We work with reliable carriers to deliver across the United States, including USPS, UPS, and FedEx.
Shipping Costs
- Free shipping: every order within the United States ships free, with no minimum order value.
Delivery Issues
If anything goes wrong with a delivery, including a delay or a lost package, contact our customer service team right away and we will help get your order where it needs to be.
Tracking Your Order
Once your order ships you receive an email confirmation with your tracking number. You can follow your shipment on our Order Tracking Page.
Changes to This Policy
We may update this Shipping Policy at any time. Changes appear on this page with a revised Last Updated date. Continued use of our website after a change means you accept the updated policy.
Questions?
Visit our FAQ page or contact our support team.
Contact Information
Store Address: 23456 E 5th Place, Aurora Colorado 80018, United States Of America
Store Email: info@axvwell.com
Store Phone: +13035524964
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (Mountain Time)
We do our best to reply to your email within 1 to 2 business days.